Shipping policy

Thank you for shopping with us! Below are the details regarding our shipping process.

1. Processing Time
All orders are processed within 5 business days.
Orders are processed Monday through Friday (excluding holidays).
You will receive a notification once your order has been shipped, along with tracking information if applicable.

2. Shipping Methods & Rates
We offer the following shipping options:
Free Deliveries : In USA, UK, Canada, Australia & New Zealand only.
Standard Shipping : 25$ charge on Standard Sipping .
Shipping rates are calculated at checkout based on your location and preferred shipping method.

3. Shipping Destinations
We currently ship to the following countries/regions: United States, Canada, Europe, New Zealand & Australia.

4. Order Tracking
Once your order is shipped, you will receive an email with tracking information to monitor the status of your delivery.
If you do not receive tracking information, please check your spam/junk folder or contact our support team.

5. Delivery Times
Delivery times may vary depending on the shipping method and destination.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control (e.g., weather, carrier issues, holidays).

6. Address Accuracy
Please ensure that the shipping address you provide is accurate. We are not responsible for delays or misdeliveries caused by incorrect address information. If you notice an error in your shipping address, please contact us as soon as possible, and we will do our best to assist you.

7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you and the carrier to resolve the issue. We are not responsible for packages that are stolen after delivery, so we recommend tracking your package and contacting the carrier if necessary.

8. Returns & Exchanges
Please refer to our Return policy for information on how to return or exchange an item.

9. Contact Us
If you have any questions about shipping, please feel free to contact us at:
Email: nayaint@gmail.com
Gmail: waliijaz07@gmail.com
Phone: 92 3255446559

Thank you for shopping with NAYA Leather!